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At the end of this year, MTA will make MetroCards obsolete and have all riders pay their fares with OMNY. Since its launch, our members have reported numerous issues using OMNY, some of which MTA has addressed. We’d like to get a better understanding of what ongoing issues you’re still experiencing with OMNY to inform our advocacy.
Have you had an issue using OMNY? Complete the form and tell us about your experience to help us better understand the problems you’re dealing with and join the discussion us as we organize towards solutions.